PRIVACY POLICY

This website is operated by Afferent Software (Pty) Ltd

1. Back My Locals’ commitment to maintaining your privacy

 

Back My Locals’ Privacy Statement has been created because we value our users and recognise their right to keep personal information private. This statement discloses our information gathering and dissemination practices for Back My Locals.

 

2. Collecting information on Back My Locals visitors


Back My Locals collects information on our site visitors collectively including which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. Back My Locals utilises this information to improve and enhance our services by monitoring the areas on the site which are most popular to you. This aggregated information may be shared with Back My Locals partners to provide them with an overview of how Back My Locals visitors use the site. This is done for the purposes of providing you with a more efficient site.


IP Addresses


Back My Locals’ web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.


Cookies & Applets


Back My Locals uses cookies on its site to provide you with a better experience, to identify registered members, to monitor and analyze the performance, operation and effectiveness of the platform and to ensure our platform is secure and safe to use. 


3. Collecting information on Back My Locals Registered members


As part of registering with Back My Locals, we collect personal information about you in order for you to take full advantage of Back My Locals’ services. To do this it may be necessary for you to provide additional information to Back My Locals as detailed below.


Registration


Registration is completely optional. However, registration for Back My Locals services as a merchant allows you to sell e-gift cards to our customer base and as a customer allows you to purchase e-gift cards from our merchant list. For customers registration includes submitting your name, email address, and certain social media account information used for login if you choose to register using this method. For merchants registration includes submitting your company name, brand image, email address(es), company category, address, Zapper/SnapScan (“Payment Provider”) merchant ID and in some scenarios certain company registration and verification documents to allow us to validate you as a merchant. All users will be given the option of receiving updates and promotional material from Back My Locals on registration. You may access this information at any time by clicking ‘Manage my account’.


4. Credit Card Details


Back My Locals does not at any time in the payment process have access to your Credit Card details – this is handled via the Payment Providers’ applications and is not sent to the Back My Locals platform.


5. Email communications from Back My Locals


Back My Locals also provides you with selected information about our merchants and website changes in our email newsletter. This free service is sent to registered users and provides the option of opting out of receiving these on the email directly. Back My Locals may also make you aware of additional products and services which form part of your relationship with Back My Locals.


6. Storage & Security of Personal Information


Back My Locals takes all reasonable steps to ensure the security of our system. Back My Locals allows you to access your information at any time to keep it accurate and up to date. Any information which we hold for you is stored on secure servers that are protected in controlled facilities.

 

Back My Locals will not be responsible for events arising from unauthorised access of your personal information by any third party. It is important for you to diligently endeavour to keep your personal information secure by maintaining the confidentiality of any password and accounts used on the Back My Locals site.


7. Access to Your Information


Unless you become a registered Back My Locals user, Back My Locals does not collect information that identifies you personally. If you become a Back My Locals registered user, you are able to change and update your registered profile at any time either via your user portal or by contacting backmylocals@afferentsoftware.com. Should you require assistance with updating your account or removing your details from the site, this can be done by forwarding an email to: backmylocals@afferentsoftware.com


8. Back My Locals Partners & Advertisers


Back My Locals may provide links on its website and pass through to third party sites. It follows that you may access these third party sites via the Back my Locals site. It should be noted that the use of your information by these third party sites is not within the control of Back My Locals and Back my Locals is not responsible for the conduct of these third parties.


9. Feedback

Back My Locals welcomes ideas and feedback about all aspects of the site and stores feedback that users send to us. This feedback will be used to administer and refine the service and may be shared with Back My Locals partners, either in aggregate form, or with specific identifying characteristics removed. The personal information of users will not be shared.

 

Your comments to us regarding our services may be displayed on our website to other users. Should you be uncomfortable with your comments being displayed as such, please email us on backmylocals@afferentsoftware.com, and we will remove your comments from the site.


10. Privacy & Site Changes


From time to time, Back My Locals may review and update its privacy statement. Revised versions will be updated on the website.

+27 21 300 3248

Afferent Software, 1H The Matrix, 8 Bridgeway Road, Century City, Cape Town

Contact Us

Afferent Software 

Office 1F-H, The Matrix

8 Bridgeway Road

Century City

+1 415 329 4172 (US) / +44 20 8016 2277 (UK) / +27 21 300 3248 (SA)

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AFFERENT SOFTWARE: REGISTRATION 2016/076835/07 (SA), 05536421 (UK) 

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